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Terms & Conditions

Legal Disclaimer

KYOBIA LIMITED

Effective Date: 2/18/2026

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Welcome to the website of KYOBIA LIMITED. By accessing or using this website, placing an order, or engaging with our services, you agree to the following Terms & Conditions.

If you do not agree with these terms, please do not use this website.

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1. Company Information

KYOBIA LIMITED
Email:kyelemikelvin@gmail.com
Phone:+254 720 716698

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2. Use of Website

You agree to use this website for lawful purposes only. You may not:

  • Misuse the website or attempt unauthorized access

  • Use our content without permission

  • Engage in fraudulent transactions

  • Interfere with website functionality

We reserve the right to suspend or restrict access where misuse is detected.

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3. Products & Availability

All products listed on our website are subject to availability.

We reserve the right to:

  • Modify or discontinue products

  • Adjust pricing without prior notice

  • Refuse or cancel orders at our discretion

Product images are for illustrative purposes. Actual packaging or labeling may vary slightly.

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4. Pricing & Payment

All prices are listed in [Insert Currency].

  • Retail orders must be paid in full at checkout.

  • Wholesale pricing is provided upon approval of a wholesale account.

We reserve the right to correct pricing errors or cancel orders placed at incorrect prices.

Payment processing is handled through secure third-party providers. We do not store full payment card details.

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5. Order Acceptance

An order confirmation email does not constitute final acceptance.

Orders are accepted once:

  • Payment is successfully processed

  • Product availability is confirmed

  • The order has been prepared for shipment

We may cancel orders if:

  • Fraud is suspected

  • Payment fails

  • Shipping information is invalid

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6. Shipping & Delivery

Shipping timelines are estimates and not guaranteed unless explicitly agreed upon in writing.

We are not responsible for:

  • Carrier delays

  • Customs processing delays

  • Incorrect address details provided by the customer

Risk transfers to the customer once the shipment is handed to the carrier.

Full shipping details are available in our Shipping Policy.

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7. Wholesale Accounts

Wholesale accounts are subject to approval.

By applying for a wholesale account, you agree to:

  • Provide accurate business information

  • Use pricing confidentially

  • Comply with agreed order volumes and payment terms

We reserve the right to suspend or terminate wholesale accounts for misuse or breach of agreement.

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8. Returns & Refunds

Due to the nature of roasted coffee as a perishable product, retail coffee purchases are generally non-refundable unless:

  • The product is damaged upon arrival

  • The wrong product was delivered

Claims must be made within 48 hours of delivery with supporting evidence.

Wholesale return terms may vary based on agreement.

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9. Intellectual Property

All content on this website—including text, branding, logos, product descriptions, and images—is the property of KYOBIA LIMITED.

You may not reproduce, distribute, or use any content without written permission.

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10. Limitation of Liability

To the fullest extent permitted by law:

KYOBIA LIMITED shall not be liable for:

  • Indirect or consequential damages

  • Loss of business or revenue

  • Delays caused by third-party carriers

  • Website interruptions or technical errors

Our liability shall not exceed the value of the purchased product.

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11. Force Majeure

We are not responsible for failure to perform due to circumstances beyond our control, including but not limited to:

  • Natural disasters

  • Government actions

  • Labor disputes

  • Supply chain disruptions

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12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya.

Any disputes shall be resolved under Kenyan jurisdiction unless otherwise agreed in writing.

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13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revised terms.

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14. Contact Information

For questions regarding these Terms & Conditions, please contact:

KYOBIA LIMITED
Email: kyelemikelvin@gmail.com
Registered Address]

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